List of job offers

• Providing customer service regarding collection issues
• Processing customer refunds and reviewing account adjustments
• Resolving client discrepancies
• Performing other assigned tasks necessary to support clients
• Communicating effectively with sales department regarding customer accounts
• Establishing and maintaining effective working relationships with dealers and sales

• Level of French (C1) and English (B2)
• Ability to communicate both verbally and in writing with internal customers and the Client in a professional manner
• Willingness to help and resolve various issues on the accounts
• Student status or bachelor's degree
• Strong communication skills

• Designing and maintaining strategies, roadmaps, and target architectures for hybrid setups, combining cloud and on-premises solutions.
• Creating IT infrastructure blueprints and target architectures for digitalisation projects by identifying organizational needs and requirements in close collaboration with Solution Architects and the Infrastructure departments.
• Engaging in implementation projects to deliver the right quality of IT infrastructure based on your blueprints and architecture.
• ...

• A higher degree in IT, engineering, or a related field.
• At least 5 years of IT infrastructure architecture experience.
• Proven experience designing and documenting IT infrastructure blueprints for large-scale, international enterprises.
• Strong technical knowledge across IT infrastructure domains, including:
• SAP
• Cloud technologies
• Networking (LAN, WAN, Wi-Fi)
• Virtualization
• Databases (SQL, MongoDB, MariaDB)
• Practical expertise in application hosting platforms (Windows, Linux, ...

• Work with the team to understand training needs and create learning goals.
• Design and build digital learning content that’s clear, engaging, and impactful.
• Turn complex topics into simple, easy-to-follow training.
• Collaborate with program managers, SMEs, and other designers to ensure content is accurate and aligned with project objectives.
• Create and update learning materials such as:
• Videos and scripts
• Voiceover/narration tracks
• Storyboards
• Quizzes and assessments
• Course ...

• Experience in instructional design – You’ve created e-learning or training materials before and understand how people learn best.
• Strong writing and communication skills – You can explain complex ideas in a clear and simple way.
• Good collaboration skills – You’re comfortable working with different teams, like subject matter experts, project managers, and other designers.
• Attention to detail – You make sure content is accurate, well-structured, and error-free.
• Familiarity ...

• Responsible for first line helpdesk support for stakeholders and suppliers, escalating queries to senior team members if necessary.
• Responsible for internal database changes.
• Process routine Purchase Requisitions (reviews PRs for compliance, releases completed Purchase Orders for approval).
• Ensure daily activities are fulfilled properly and timely in accordance with Desktop Procedures and SLA targets.
• Demonstrate knowledge of processes and procedures relevant to the function and ...

• Good knowledge of English (B2) and fluent knowledge of German (C1).
• Proficient in MS-Excel.
• Student status or Bachelor Degree.
• Well organized and able to prioritize tasks.
• Experience in procurement department will be an advantage.

• Getting insight into business problems, understanding the opportunity, and the value of analytical models for the customer
• Collecting, transforming, and preprocessing raw data to prepare it for further activities
• Building information retrieval modules
• Implementing the module in a form that can be improved and easily used
• Providing comparative research on different approaches
• Endpoints and documentation preparation

• 2 years of experience in the data science field
• Understanding theoretical concepts of data extraction and information retrieval
• Understanding how these theoretical concepts could be applied to real-world problems
• Ability to understand the nature of business problems and see the place of analytical models in the solution
• Knowledge and hands-on experience with LLM-based agents
• Knowledge and hands-on experience with one or more of the following frameworks: langchain, ollama, file ...

• Develop and document the deployment build and release process.
• Build scalable and secure production high availability environments using Microsoft Azure (knowledge of other cloud providers will be an asset).
• Troubleshoot build and release issues.
• Continuously improve the delivery tool chain and associated processes towards more automation and shorter turn-around times.
• Define custom metrics, alarms, dashboards in alignment with operational goals.
• Advise development teams on software ...

• Degree from university in computer science/engineering or other relevant education.
• Strong experience with Azure cloud platform and Azure Kubernetes Service (AKS).
• Proficiency with Azure DevOps for CI/CD pipelines and deployment automation.
• Ability to create, customize, and manage application deployments using Helm packaging.
• Experience with Infrastructure as code using Terraform.
• Understanding of monitoring solutions including Prometheus and Grafana.
• Experience with log ...

• Working as part of a team to support the business and offer suggestions to improve processes
• Providing internal multi-functional support
• Contacting clients regarding orders, invoices, payments, shipments, and deliveries
• Preparing e-documents

• Fluent in English (min. B2 level)
• Proficient speaker of German
• Very good knowledge of MS Office
• Very good organizational skills
• Previous experience as:
• Customer Service Specialist
• Administration Specialist
• Order Management Specialist
• Logistics Specialist
• Procurement Specialist
• Purchasing Specialist
• Nice to have: Knowledge of SAP

• Build and optimize large-scale data solutions using Azure Databricks and Power BI.
• Write efficient Python and SQL scripts.
• Optimize data workflows to ensure performance and scalability.
• Build meaningful reports.

Must-have skills

• Bachelor’s or Master’s degree in Data Science, Computer Science, or related field.
• 3 years of experience as a Data Engineer or in a similar role.
• Proven experience in data analysis, data warehousing, and data reporting.
• Proven experience in Azure Databricks (Python, PyTorch) and Azure infrastructure.
• Experience with Business Intelligence tools like Power BI.
• Proficiency in querying languages like SQL.
• Strong problem-solving skills and attention to detail. -...

• Define, build and test technical solutions in an agile environment.
• The platform is primarily using Java & JavaScript (React.js) hosted on public cloud.
• Write infrastructure terraform/cloud formation and CI/CD pipelines in Groovy.
• Write unit tests in Spock, e2e tests in Cucumber, contract-based tests in PACT.
• Define architecture and solutions including R&D on cloud and 3rd party vendors’ services.

• Strong technical skills specifically in cloud-based technology (AWS serverless or other public cloud is essential) and Java.
• DevOps experience, especially with Terraform would be a big plus.
• Quality driven with the ability to write tests on any level with BDD & TDD approach.
• Understanding of microservices architecture.
• Understanding of front-end technologies including JavaScript, Android, and iOS is a plus.
• Comfortable working in an agile environment in a small cross-functional team ...

• Mailowa oraz telefoniczna obsługa zgłoszeń klientów.
• Wspieranie klientów w wyciąganiu maksymalnej wartości z naszego produktu i usług firmy (rozmowy telefoniczne, rozmowy wideo, e-mail).
• Obsługiwanie zgłoszeń potencjalnych klientów zainteresowanych usługami firmy.
• Realizacje zleconych zadań w obrębie researchu, wyszukiwania, przetwarzania i weryfikowania informacji.
• Ciągłe zainteresowanie produktem Droplabs oraz bycie na bieżąco ze wszystkimi zmianami produktowymi.

• Komunikatywność - umiejętność zadawania pytań i słuchania.
• Dokładność i systematyczność.
• Umiejętność logicznego myślenia i analityczne umiejętności.
• Umiejętność priorytetyzowania zadań.
• Wysoka kultura osobista.
• Cierpliwość w kontakcie telefonicznym i mailowym.
• Zainteresowanie nowymi technologiami i aplikacjami internetowymi.
• Natywne posługiwanie się językiem polskim.
• Zainteresowanie sprzedażą b2b.
• Doświadczenie w obsłudze klienta b2b mile ...

• Utrzymywanie kontaktu z Klientami przez telefon i e-mail
• Przygotowywanie i wysyłanie przypomnień o płatnościach do Klientów
• Praca z systemami finansowymi (ERP)
• Raportowanie danych finansowych

• Umiejętność posługiwania się językiem angielskim na poziomie C1
• Chęć rozpoczęcia swojej kariery w międzynarodowej firmie
• Zainteresowania w obszarze usług biznesowych z zakresu finansów, księgowości
• Znajomość programu MS Excel
• Status studenta lub wykształcenie wyższe
• Brak wcześniejszego doświadczenia zawodowego wymagany

• Follow best practices for quality assurance specifically tailored for ServiceNow applications and integrations.
• Support developing and conducting test plans, scenarios, and cases to ensure the validity of ServiceNow applications and integrations.
• Contribute to the provision of test reports and analyses for stakeholders, identifying improvement areas to achieve project objectives.
• Collaborate with business analysts, architects, and the development team to understand business requirements ...

• Possess at least 2 years of experience in the testing field, with exposure to ServiceNow environments.
• Understand various testing methodologies and can adapt these techniques as per the project requirements.
• Have a foundational knowledge of QA methodologies, the software development lifecycle, and Agile practices.
• Are keen to learn, open-minded, and enthusiastic about acquiring new skills.
• Value teamwork and are willing to share your knowledge with colleagues.
• Are fluent in both ...

• Contacting clients via phone or email
• Investigating and resolving unapplied payments
• Processing and verifying invoices
• Preparing financial reports and analyses
• Maintaining good business relations with clients and stakeholders

• Knowledge of Italian and English at B2 level or higher
• Client-focused attitude and excellent communication skills
• Attention to detail and strong analytical skills
• Bachelor's degree or student status
• Willingness to develop in one of the business areas: finance/accounting/customer service
• No professional experience required

• Angażowanie się w działania związane z gromadzeniem danych na podstawie umów
• Wspieranie starszych członków zespołu i klientów w różnych zadaniach ad hoc, analizach i w rozwiązywaniu zapytań dotyczących umów
• Przechowywanie dokumentacji zgodnie z procesami zarządzania umowami
• Samodzielne tworzenie i aktualizowanie podstawowych produktów zarządzania umowami

• Wykształcenie na jednym z kierunków: Ekonomia/IT/Prawo/Finanse/Administracja/Filologia Romańska
• Dobra znajomość języka angielskiego i francuskiego (minimum poziom B2)
• Znajomość programów MS Word, MS Excel, Power Point na poziomie średniozaawansowanym
• Umiejętność zarządzania zróżnicowanymi zadaniami z dużą dokładnością zgodnie z terminami
• Doświadczenie w obsłudze kontraktów lub w zbliżonej dziedzinie będzie atutem, ale nie jest to wymagane na stanowisko ...

• Kontakt telefoniczny i mailowy z klientami zagranicznymi
• Tworzenie i przesyłanie raportów
• Uzgadnianie terminów płatności z klientami
• Ścisła współpraca z innymi działami
• Dokumentowanie interakcji z klientami za pomocą systemów wewnętrznych

• Bardzo dobra znajomość języka angielskiego (poziom C1)
• Wymagany język polski
• Chęć do pracy z klientem
• Chęć nauki w obszarze finansowo-księgowym
• Analityczne myślenie
• Znajomość Excela (będzie to dodatkowym atutem)
• Na to stanowisko nie oczekujemy wcześniejszego doświadczenia zawodowego